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Usernames and passwords are case sensitive.
If you have not saved your email address in your Family information, you cannot use the Retrieve Password option. Remember to save your email address if you haven't already!
Do not check Remember Me if you're on a public computer.
To use the "Forgot Password" option, enter your user ID in the
"Username" box, then click the "Forgot Password" button.
If you do not know your user ID, please e-mail us at support@babysfirstsite.com
for assistance.